Original topic:

Why is this app so bad?

(Topic created on: 09-14-2019 08:31 AM)
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BDTech
Expert Level 1
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Galaxy S
I swear out of all the apps on my phone, this one is the only one that gets kicked out of memory like all the time. Why is it so buggy??


image


4 Comments
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Galaxy S

Hi @Yoshisaur9!

Hrmm...Thats quite a lot of crashes! 😮
Is there a specific action being performed while in the app that crashes it every time, or does the crashing occur randomly? Trying to narrow down the source of the issue.

 

If you can, it would be good to report it as a bug/issue in the get help section of the app! I think theres a lot of resources there. However, seeing as you might not be able to access that page due to all the crashing, send me a private message if clearing the cache/going to the get help section doesnt work and we can try to sort this out together:)

 

Hope this helps!

-Jeremy:)

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Echo1
Expert Level 4
Galaxy S
Never had this issue myself...
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oooOmitoOooo
Active Level 10
Galaxy S


The issue history list is useless because it lacks details without which troubleshooting is an exercise in futility.

SmartSelect_20190914-011702_Device maintenance.jpg


shaggy's advice is sound, go for it.

 

if problem persists, then do this:

 

settings/developer options/create bug report.


oooOmitoOooo
Active Level 10
Galaxy S
Why is the app icon different? the colors.

only if the pic itself had its color palette downsized after upload/attachment to the OP.
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