Original topic:

Strelok Pro App won't download

(Topic created on: 11-01-2023 11:35 AM)
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Samsung_jgn2qas
Beginner Level 2
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Strelok Pro App shows as available in Galaxy store but when I try to download it message comes up that says "Your order was declined to protect you from possible fraud. Try again later or contact Customer Service". I did and they told me it had something to do with the developer and to join this forum and post the issue. Can you resolve with the developer?

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RedDogRabbit
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Russian invasion of Ukraine is the reason. 

Russian Developers are Sanctioned. 

"New sanctions against Russian interests include the popular shooting apps Strelok and Strelok Pro. Used for ballistic calculation, the apps were developed and maintained by Russian citizen Igor Vladimirovich Borisov. Igor was informed Saturday that he and, by extension, his apps were now on the sanctioned list.Mar 4, 2023". 

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Samsung_jgn2qas
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However, according to others the app isn't available of Google Play Store or Apple but was on Galaxy Store. I was aware of the sanctions previously due to the war.

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RedDogRabbit
Expert Level 5
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Well that explains why "your order was declined". Galaxy Store isn't particularly well managed. The result is the same, you can't download it, but Samsung could get it together and just remove it from the Galaxy Store. 

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Helenna
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Hi, we are glad to see that you found the required information from RedDogRabbit.

Kindly contact us back if you need any further assistance in the future.

Thank you RedDogRabbit.

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