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11-17-2021 05:27 PM in
Galaxy A- Mark as New
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11-18-2021 10:32 AM in
Galaxy ADoes your phone always show the correct time?
Are you using the network provided time & date? You can check in Settings > General Management > Date & Time.
You could always try clearing cache AND data for the clock again, or you could always Backup your phone with smart switch & factory reset. See if that fixes the issue.
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11-18-2021 11:40 AM in
Galaxy AHi Enylorac, please try the steps below and get back to us with the results.
1. Empty your phone's cache memory. To clear the cache, go to Settings, drag to and tap on Apps. Go to the app you want to delete and tap it. Tap Storage, then Clear Cache.
2. If that doesn't work, tap "Clear Data" (Note: this will erase all app data on your phone and you will need to log back in).
Thank you for the response, RedDogRabbit.
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11-18-2021 04:18 PM in
Galaxy AThis has now happened to me 4 times in November. It didn't happen at all before that. Alarm never goes off at all and I wake up sometimes more than an hour later. There's no missed alarm, nothing. I've already tried clearing the cache and clearing the data on my alarm clock app and then resetting the alarms. I tried stopping my do not disturb a few minutes before my alarm goes off (even thought do not disturb by default should allow alarms through). None of it has worked. One time I was almost late to class (the one I'm teaching!)
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11-18-2021 04:22 PM in
Galaxy ADid you verify that your phone has the correct time, preferably using the network provided time & date?
Can't think of anything else that you haven't done, except for backup your phone with smart switch & factory reset it.
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03-20-2024 08:21 AM in
Galaxy AOF COURSE ITS SET TO THE RIGHT TIME. STOP TRYING TO DEFLECT BLAME, THE ALARM APP SIMPLY DOESN'T WORK AS ITS ADVERTISED TO. IM ON A BRAND NEW S24, MY CACHE IS EMTPY, NOTHING YOU SAY COULD POSSIBLY BE HAPPENING AND IT STILL DOES NOT WORK. STOP IGNORING THE ISSUE - THE APP IS BROKE.
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04-18-2022 02:51 AM in
Galaxy AIf the alarm just vibrates I have found out why. When I go to sleep I prefer to have my notification sound off so I don't get notified messages at night. However, this prevents your alarm from ringing with sound. If you don't ha e your ringer on in your volume settings, the alarm will not go off.
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06-16-2022 02:54 PM in
Galaxy AI have the same problem. It's when the mute is on, then the alarm doesn't override that. This was not the case before, so in some update, somebody made a "feature improvement" that makes things horribly bad.
This should be a ticket. At least you should have a slider for "allow overriding muted sound" in setting an alarm. I mute during the night, as opposed to "do not disturb" which I use to screen calls and only directly accept from key people during the day. At night, I'd like to sleep. But I would prefer being able to wake up.
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04-17-2023 07:00 AM in
Galaxy A