Fingerprint Sensor a70

[Tao77]

So, I am one of the few who is having a significant challenge registering even one fingerprint. Are the any solutions for this?

[keagan]

Hey @Tao77,

To register fingerprints, follow the steps below:

1. On the Settings screen, tap Lock screen and security.
2. Tap Fingerprint Scanner.
3. Tap CONTINUE
4. To use your Fingerprint to unlock your device, you must set a pattern or PIN or password. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
5. Place your finger on the Fingerprint sensor.
6. After the device detects your finger, lift it up and place it again.

Repeat this action until the fingerprint is registered. For the best results, move your finger upwards or downwards slightly between attempts. When you are finished registering your fingerprints, tap DONE.

[Tao77]

thanks keagan, I was doing exactly as you suggested. gets to 41% each time and then shuts down

[keagan]

Hey @Tao77, This could be due to a few reasons like if finger containing any dust particles at the time of registration and if you are using any third-party screen protector it could also lead to this. In that case, you can increase the touch sensitivity of the screen for use with screen protectors.

[Tao77]

thanks, no screen protector but I'll try the touch sensitivity

[Tao77]

Update - took a few attempts but I got it to work today!!!