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08-02-2025 03:43 PM in
Galaxy A
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08-02-2025 05:40 PM in
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08-02-2025 05:41 PM in
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08-03-2025 06:53 AM in
Galaxy A
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08-04-2025 08:04 AM in
Galaxy AHi Masterhero,
If your Galaxy A14's screen became unresponsive after updating to Android 15 / One UI 7.0 but is now working again, it's possible the issue was a temporary software glitch that cleared after a restart or background optimization. Resolved by a background system patch or app update.
To Stay Safe keep your phone updated (Settings > Software update). Check for app updates in the Galaxy Store and Play Store. Monitor for any repeat issues if it happens again, try Safe Mode or Wipe Cache Partition
If the screen works fine now, it may have sorted itself out.
Thank you.
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08-04-2025 04:52 PM in
Galaxy A
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08-05-2025 10:27 AM in
Galaxy AHi Masterhero,
We’ll definitely pass your feedback along to the relevant team. To help ensure it gets proper attention, we recommend submitting an error report through the Samsung Members app:
Support > Error reports > Touch screen/Display. This allows the development team to investigate further and prioritize any necessary fixes in future updates.
Samsung values user feedback, and your report makes a real difference.
Thank you!
