Samsung a52 restart itself

[parteet]

I am having problems with my newly bought A52 5g. It restarts itself when it freezes. Anyone else have the same problem?

[Helenna]

Hi parteet, Follow these steps to troubleshoot this issue.

You can perform a software update or turn on Safe mode to determine if an app is causing the issue.

In Safe Mode, your phone will not run any third-party apps.

This allows you to easily identify and remove the app that may be causing the problem.

To enter Safe Mode, please perform the following:

1.First, completely power off the phone.

2.Then, power on the phone and when the Samsung logo appears, press and hold down the Volume down key.

3.If done correctly, "Safe Mode" will display on the bottom left corner of the screen. If "Safe Mode" does not appear, repeat the steps above.

4.Once you are in Safe Mode, you can remove the third-party app that is causing issues on your phone.

5.To exit Safe Mode, simply restart your phone and it will reboot normally.

[thetravler]

Hi I. Wondering if you can help me my sim card is not registering to my system I have samsung A52 I am at my wits end . I am a public mobile user my card was working fine . Then it wasn't and that's the way it went. Please please help me I'm stranded

[parteet]

Recently there was a software updated which resolved this problem.

[Helenna]

Hi thetravler, We recommend you to perform network reset on your device.

Please follow the given steps:

1.Open settings.

2.General Management.

3.Reset network settings.

Click on confirm to reset your network settings.

Doing this will remove all network settings, including saved WiFi networks and Bluetooth connections.

If your network is still showing not registered, we suggest you to contact your carrier.

[madmahmoud]

What did you do, have you figured out the reason> i am having the same on my a52? screen freeze and shutdown