Original topic:

Digital well being dont work.

(Topic created on: 03-25-2021 12:35 PM)
236 Views
Amirrezadalvandi
Beginner Level 4
Options
Galaxy Note
My note 9 freeses up every time i try to ise focuse mode or see my screen time, i have to restart every damn time. Anyone have the same issue?
0 Likes
3 REPLIES 3
Galaxy Note

Device freezes every time you use focus mode? Are you able to see any of your stats on Digital well being?

After restarting does it work then, or continues to freeze?

Does your device just freeze, or does the app crash?

0 Likes
Galaxy Note
Try go to

Settings → Apps → Digital Wellbeing → Storage

Clear cache

Click Manage Storage → click clear data

Try Digital Wellbeing again.
0 Likes
Valeriya
Moderator
Moderator
Options
Galaxy Note

Hi Amirrezadalvandi, Please perform the clear cache and clear data of the app as suggested by Tallman. Go to settings> Apps> Select Digital wellbeing app> Storage> Clear cache and Clear data.

Note: The clear data of the app will erase all the app data and resets the settings to defaults.

 

Thanks, for the response Tallman.

0 Likes