Original topic:

email.

(Topic created on: 07-09-2020 05:38 PM)
282 Views
Samsung_G1rYjdN
Beginner Level 2
Options
Galaxy Note
Hi there I'm just wondering if there is anyone out there that could help me out. I have my email but my phone did it's update but now I can't get into my email because I forget my password and there is no button to push saying FORGET PASSWORD.. anything would help thanks folks!! 
0 Likes
6 Comments
Galaxy Note
Hello Samsung_G1rYjdN,

Which email provider you are using? Such as gmail, outlook.com, or others?
Let's say you use gmail, you need to go to gmail from web browser, from login page, click forgot password and reset your email password.

Once you have reset the password, Open Samsung email app →3 bars on top left →top right gear icon → click your email account →Server settings at the bottom →input your new password under password field. Click Done.

Hope this help !
0 Likes
Samsung_G1rYjdN
Beginner Level 2
Galaxy Note
my email is. contact@langillecontracting.ca so I'm not to sure what the provider is
0 Likes
Samsung_G1rYjdN
Beginner Level 2
Galaxy Note
a friend of mine set my email up for me and now we both can't remember the password
0 Likes
Galaxy Note
Sounds like a company email. If it is, you may have to contact your company IT administrator to reset your email password.

Samsung email app is just a client email app. You need to reset your password from where you hosting your email.
0 Likes
neals
Active Level 6
Galaxy Note
maybe try taking look in autofill (saved passwords/sites and Samsung pass to see if it was ever saved
0 Likes
Rebekka
Moderator
Moderator
Options
Galaxy Note

Hi @Samsung_G1rYjdN,
I suggest you check with your email provider to reset the password.

0 Likes