We would like to inform you that the S20 5G has 12 MP f/2.2(Ultra Wide), 12 MP f/1.8(Wide) and 64 MPf/2.0(Tele) whereas the Note20 Ultra has 12 MPf/2.2(Ultra Wide), 108MP f/1.8(Wide), 12MP f/3.0(Tele) and Laser AF Sensor. Please provide us a brief description of the camera problem and attach some images captured by both the devices for further review.
If you mean that the base S20 has a better main sensor output, you're right. The N20U has a big sensor, that unfortunately employs pixel-binning technology, which results in noticeable quality degradation, only for some marketing points (to reach the useless 108MP figure).
people think pixels means better this is true under perfect lighting etc in the real world that happens once in a 1000 pictures. to get good results you need a balanced of everything and a phone just isn't capable of that yet...sure the pictures look good but take a 500$ dslr camera and compare you'll see a big difference with way less pixels.
Hi papeye20, Note 20 Ultra has the Camera which makes the cinema-quality video recording turns every scene into a masterpiece. Below are some of the detailed camera modes. You can capture your world in the highest resolution available on a smartphone.
8K VIDEO RECORDING Four times higher resolution than 4K UHD means way more detail and crisp recording — and now you can deliver pro-grade 8K video with director-level control. Take full control of the shot with ISO, shutter speed, manual focus, and more options in Pro Video mode. You can also shoot in 24fps and choose between 16:9 or 21:9 aspect ratios to enhance the cinematic feeling.
PRECISION CONTROL Pro Video mode gives you incredible control over your 8K recording. Control the zoom speed — zooming in slowly for a dramatic closeup, or zooming out fast for a grand reveal of the whole scene.
MICROPHONE CONTROL Connect your phone to any Bluetooth microphone to have full control over the audio volume and isolate your subject's voice. Galaxy Note20 5G and Note20 Ultra 5G have built-in microphones, enabling you to capture sound in-front, behind or all around you. So you get more of the sounds you want and less of what you don’t.
120FPS FHD RECORDING Set the camera to 120fps to shoot a super smooth, detailed video. Keep it in real-time or slow it down for slow-motion videos with less warping, less shudder, and way more action. Then when you play it back, the display automatically shifts to 120Hz for the full effect.
LIVE FOCUS VIDEO Adjust the background depth for DSLR-like focus in your vlogs. Then heighten the magic of the scene choosing from a variety of effects and shifting their intensity: Blur, Big Circle, Colour Point, and Glitch.
PRO-GRADE MULTI-CAMERA Go wide with the 12MP Ultra Wide Camera. Brighten up low light shots with the 108MP Wide-angle Camera, or get even closer with the 5x Optical Zoom on the 12MP Telephoto Camera.
8K VIDEO SNAP 8K means a seriously high-resolution video — so every frame is high resolution too. Drag the timeline to find the perfect moment that you might have missed before.
ULTRA HIGH RESOLUTION Millions of more pixels mean exponentially more detailed photos. With 108MP on Galaxy Note20 Ultra 5G, you capture richer colors, deeper shadows and finer details.
SPACE ZOOM Get closer to the moment with 3x Hybrid Optic Zoom on Galaxy Note20 5G or the 5x Optical Zoom on Galaxy Note20 Ultra 5G . Then add in Super Resolution Zoom enhanced by AI to zoom in 30x or 50x, respectively — without losing any details.
I suggest you to attach some images which describe the camera issue exactly so that I will forward it to the concerned team for further review to fix the issue.
