Note9 Popping sound, not fixed.

[CHMultimedia]

My Note9 finally came back to me today. I had hopes they had fixed my popping sound problem I wrote about here: https://community.samsungmembers.com/en_CA/profile_post?categoryId=10004&postId=529689

Unfortunately, all they did was replacing the microphone and the earphone?!
I repeat that my problem is not that the device has a crackling sound when playing audio and video content. It is a physical problem that also occurs when the device is turned off. Turned on, turned off... this issue is present.

I feel very disappointed to have wasted a week without a phone, to find out my issue was misunderstood and ultimately not fixed.

I'll just try to live with it and if the issue worsens, I'll try again to get it fixed

[CHMultimedia]

Just looked back at the emails I had. The automatically generated Online Service Request Information e-mail had the following info:
Model Number / Numéro de modèle : SM-N960WZBAXAC
Serial Number / Numéro de série : (REDACTED)
Product Symptoms / Symptômes du produit : Call Quality / Sound/Sound Problems/Head Phones not working
So yes, my problem was definitely misunderstood

[CHMultimedia]

I think a video is in order haha.
Now I'm off to restore my data. Should be done pretty quickly, then I'll catch up to what's been going on in the meantime.

[Bing]

if u have Samsung store near u they can fix it within hours

[CHMultimedia]

See the link and you'll see why this won't work