notification sound

[Delias13]

Can anyone tell me how I get my text message notification sound turned back on? Its on vibrate right now and I can't seem to get sound,its for a note 10+ ...thanks 

[Tallman]

Try the following:

Open Samsung Message -> Click 3 dots -> Settings -> Notifications -> Click on New Messages

Make sure Alert has been choose and choose sound for notification.

[Kinsley]

Hi Samsung_JkYRMDJ,

Please follow the steps provided by the Tallman, to enable sound for notifications and get back to us with the result.

Thanks, Tallman, for providing the information.

[Delias13]

thank you,my issue has been resolved!!

[Rebekka]

Hi Samsung_JkYRMDJ,
I hope your issue got resolved. If it is resolved please take some time to accept the solution by clicking the 3 dots on the top right of the comment and help others with the same issue.

[Delias13]

Thank you,my issue has been resolved!

[Rebekka]

Hey  Delias13

 That's good to hear that your issue resolved. Please reach out to us anytime if you have any issues with the device.  

[Delias13]

thanks so much,I will do that!