Original topic:

Reboot issue

(Topic created on: 07-31-2022 03:01 PM)
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dhiman777
Active Level 2
Options
Galaxy Note
I have samsung note 20 ultr and tab s7+. In both the devices,  i am facing an issue that my devices het restarts when idle for a long time. If anybody is facing the same issue please comment and also send the report to samsung. All this is happening after an update. #samsungservice #samsungreport #samsungcustomercare

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22 Comments
RedDogRabbit
Expert Level 5
Galaxy Note

Safe Mode didn't give you any ideas, of whether or not it's a 3rd party app causing the issue? 

If not, then hopefully the next OTA will fix the Reboot issue for you. 

I still don't think that the update is the actual problem though. 

As I said, I've never seen any Security Patch Update, ever cause random Reboots. 

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dhiman777
Active Level 2
Galaxy Note
Hmmm, but i tried in safe mode too, the problem was still same, thats why i downgrade. I don't think it's an app issue. But at last finally everything is fine
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Helenna
Moderator
Moderator
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Galaxy Note

Hi dhiman777, that's excellent.

We appreciate your efforts in solving the issue. 

Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

Please contact us back if you need any further information.

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