Original topic:

Unable to reconnect to the S Pen

(Topic created on: 06-19-2020 10:29 AM)
670 Views
Jeromette
Active Level 2
Options
Galaxy Note
Hi,

Ive got an "Air Actions" notification telling me that my S Pen is disconnected. When I tap it, my phone is trying to reconnect to my S Pen but failed... any have experienced this issue?

Thanks,
0 Likes
21 REPLIES 21
Vic20
Active Level 10
Galaxy Note
What is the charge level of the S Pen? Leave the S Pen in the phone for a few minutes after booting. Then take it out and see.
Jeromette
Active Level 2
Galaxy Note
Hi Vic, seems like I cannot see the battery level while the s pen is disconnected. See screenshots.
0 Likes
Galaxy Note
try this, on the drop down menu look for Spen Air actions, turn it on, then it will ask you to either keep using the spen or connect new spen, try if it will connecy to current spen. if connected leave it there to charge.. hope it works.
Jeromette
Active Level 2
Galaxy Note
😔 doesn't work 😕... I guess I'll test whether it connects with another S Pen and buy a new one if its connecting. Thanks a lot though!!
Galaxy Note
fingers cross hope it connects
Jeromette
Active Level 2
Galaxy Note
All, I feel like I used it extensively recently to the point where I brought it to 0 battery. Since I put it back in, it is not connecting. That's the sequence of events that led to this problem (not that it makes sense either way, but thought that could bring some clarity as to what the context is).
Galaxy Note
You are welcome. As I know my Note10+ SPen insert it back to the device and about a minute, the SPen will fully charged. So, if your SPen use until 0 battery, is not a problem, you can recharge it. But if you can't get it recharge and reconnect, may be the SPen itself problem.
Jeromette
Active Level 2
Galaxy Note
That's the conclusion I am leaning towards now unfortunately.
0 Likes
Galaxy Note
if this happens to me i have 3 more things to try, not sure if it will work or might lead to broken spen, ("disclaimer" if anything happens please don't blame me") i gave all the warning..
1. i will try to externally charge my S-Pen to a wireless charger for 5 minutes then connect my spen to phone.. hoping ot will connect..

2. if it didn't work, ill try to factory reset my phone with spen on then see what happens.

3. if its still not connecting I'll call samsung for repair services.. :)

only if this happens to me, not suggesting you do it..
Jeromette
Active Level 2
Galaxy Note
Ill give a thought amd revert ;) haha