Unable to reconnect to the S Pen

[Jeromette]

Hi,

Ive got an "Air Actions" notification telling me that my S Pen is disconnected. When I tap it, my phone is trying to reconnect to my S Pen but failed... any have experienced this issue?

Thanks,

[ZMAHD]

Hi Jeromette,

Can you please try to do the following:

- Turn Bluetooth off then on again

- Put the S Pen back in the device and see if it connects

- Try a Restart, and then attempt to pair the S Pen to the phone

Let me know if it works!

[keagan]

That's a great help ZMAHD.

Hi Jeromette, Please try the resolution provided by ZMAHD and check if the problem is solved.

[Jeromette]

Unfortunately, after few attempts, the problem is still there...

[keagan]

Hi Jeromette, I suggest you to reboot your device in safe mode and check if you can connect to the S pen.

[Jeromette]

Rebooting it in safe mode didn't resolve the issue 😕

[Vic20]

Rebooting my Note tends to resolve the disconnection issue.

[Tallman]

Hi Jeromette,

Can you try the following :

Open Settings →General Management → Reset→ Reset Network Settings

***Note that reset network settings will get rid of all your Wifi info, all paired devices...etc. You may need to reconnect all wifi and bluetooth devices.

[Jeromette]

Thanks Tallman! Thanks for the advice! Unfortunately, it didn't work either. I'm starting to believe this is a pen malfunction at this point.

[Tallman]

Then your SPen maybe faulty.