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11-25-2023 05:44 PM in
Galaxy S- Mark as New
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11-25-2023 07:47 PM in
Galaxy SIf the device is locked to whatever company you bought it for you might have some problems but if it's paid off and you're able to use it with other service providers for example Bell or Rogers your good.
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11-25-2023 07:59 PM in
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11-28-2023 11:43 AM in
Galaxy SHi Nimas22, we apologize to hear about this unpleasant experience. A simple explanation for your issue would be your Galaxy S22 Ultra's 5G hardware is currently compatible only with UAE's 5G bands (or in other countries that use the same or compatible 5G bands). Canada's 5G bands, depending on the cellular carrier, may be different from that of UAE, therefore limiting your device's 5G reception here in Canada. Vice versa, Canadian Galaxy devices may not be compatible with 5G bands in the UAE. This greatly depends on various conditions such as each cellular carrier's current 5G infrastructure, and may change in the future.
If you would like to inquire more about 5G compatibility, we also recommend asking your cellular carrier's customer representative.
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11-26-2023 01:23 AM in
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11-27-2023 08:12 PM in
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12-12-2023 07:23 AM in
Galaxy SIt has got nothing to do with the cell phone provider. But Samsung is to blame 200%.
They block the bands for all their cell phones now especially in North America. Up until last month there was a way around to get into service menu and unlock all bands but since Nov. they have blocked that method too.
And then Samsung talks about competing with Apple...Apple never locks their bands on any of their devices. But Nimas22 if you have not updated your phone in the last couple of months then you still have a way to unlock your 5G bands in Canada. Just need to search the internet on how to unlock bands. No Samsung rep will help you out. I have tried 2 different Samsung Stores in Toronto, the techs have no clue and won't even touch your device because it was purchased from outside Canada which is ridiculous.
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01-28-2024 03:19 PM in
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01-28-2024 06:22 PM in
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05-01-2024 11:46 AM in
Galaxy S