Original topic:

6.1.1 updates issue

(Topic created on: 09-30-2024 05:20 AM)
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KNLSkyWalker
Active Level 3
Options
Galaxy S
After updating one UI to latest version, my s22 ultra is not allowing me to download any new app from play store , not even updating existing apps

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13 Comments
RobertZ
Active Level 9
Galaxy S
I would suggest :

Clear the cache for the Google Play Store app.

Wipe the system cache partition.
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KNLSkyWalker
Active Level 3
Galaxy S
Contacted samsung technical support.. even they are not able resolve.. so as usual they ask me to reset the device.. lolz
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KNLSkyWalker
Active Level 3
Galaxy S
Did it.. but it is not working
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jamesy
Active Level 9
Galaxy S
Make sure you're still signed in and the playstore has all the proper permissions allowed
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi KNLSkyWalker,

We are sorry to hear that you are experiencing this issue after the update and appreciate your efforts in trying the possible troubleshooting steps.

Please try to Remove and Re-add Google Account:

Sometimes issues with the Google account linked to the Play Store can cause problems with app downloads.

Go to Settings > Accounts and backup > Manage accounts, then select your Google account and tap Remove account.

Restart your phone, then go back to Manage accounts and re-add your Google account.

Thank you.

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KNLSkyWalker
Active Level 3
Galaxy S
I have followed the same. Removed the account 》restart the phone》 added acc
Still i am facing the issue..
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RobertZ
Active Level 9
Galaxy S
🦗🦗🦗
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Asem
Active Level 3
Galaxy S
Been facing the same issue on the s24 uktra since the update and tried all the suggested solutions but it seems the only way around at the time is to wait until all the apps have finished downloading on the list and then to click update on the apps that failed one at a time . Make sure than no 2 apps are downloading/installing at the same time.
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S23ooltra
Active Level 3
Galaxy S
Did your issue get fixed? I am still having the same issue and tried everything, but no luck
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