active synch with Shaw

[Shorter1]

All if a sudden my Shaw active synch email is more longer working on my Galaxy s9 plus....it works fine on my laptop computer....any ideas?

[Jeremie]

@Shorter1,

Please check if server settings are correct, sync is enabled on the phone. Also, get back to us with the error message or screenshot.

[Shorter1]

I've checked the server settings...synch is enabled but it keeps saying it cant verify the account and to check the account or the server settings

[wjn]

having same issue on s8. starting early morning. no issue on my computer.

[nak18]

Having similar issue on S8 with Rogers trying to sync with Outlook mail account. Message says "Sign in again...There was a problem signing into your account. Enter your password again. If you've changed your password recently, make sure you enter the new password."
I enter the password and try to sync, but nothing happens. I haven't changed my password, and am able to log in and sync the account through a browser. I get the same error message each time I open the app. I haven't changed any of the settings in the app.
I have cleared the cache on the email app.

[bb12367]

same thing is happening to mine

[nak18]

Sorry, should have mentioned that this is with Samsung email app.

[bb12367]

hi

[Reeth]

Having same issue. Where can I double check for the server settings? Found something online but not sure if it's up to date.