Original topic:

AKG earphones Major Design flaw!!

(Topic created on: 03-22-2018 06:29 AM)
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s23curator
Active Level 5
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Galaxy S
So about 3 months ago, i posted something related to my earphones not working properly the right-left balance was gone. I thought this was a unit flaw and I filed for a replacement and got a new pair about 3 months ago. Now these have the same problem!.

Now here's what I discovered! The AKGs are made from braided nylon cables which during winters are prone to carry large amount of static through them. I get zapped in my right ear like 20 times a day. The shock can be strong and depends on how frequently you move. The shocks are max when I wear my winter jacket. So I have two bad pairs of earphones and the left piece of both earphones lost its sound and my left ear feels lonely.

Now if these cables were made with any other thread the chances of me getting zapped were low.

@wonchul @nick please consider this as a product feedback and please incorporate this into the next iteration of the earphones.

Thanks.

(will be looking for a new pair of earphones now, damn it!)

10 Comments
Echo1
Expert Level 4
Galaxy S
I am thinking that you will be told to post this as suggestion soothe right dept can act on it... good luck
s23curator
Active Level 5
Galaxy S
thank for the reply! did that
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LazyGhost
Active Level 7
Galaxy S
Reason why I wear over the ear headphones lol
MCKAIG
Active Level 7
Galaxy S
Same here ever since I got the Samsung Level On bluetooth headphones. Love them, battery life is better than in ear and in the winter they keep my ears warm lol
Moderator_
Moderator
Moderator
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Galaxy S
Hey @s8curator, as @Echo mentioned, could you please submit this as a suggestion to be possibly implemented in a future release? From the New Topic screen, open the “Category” dropdown and select “Suggestion”. Thank you for your feedback!

- Wonchul
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s23curator
Active Level 5
Galaxy S
sure! Did that. but i have a question now, @wonchul can i get these headphones replaced again? cause i dont wanna purchase new ones! if yes, can you please send any other earphones that dont hurt my ears?!?! (I dont wanna get zapped every now and then!)
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Galaxy S
Have you looked into the Gear IconX headphones
I love them!!
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s23curator
Active Level 5
Galaxy S
yeah, they're fantastic, but EXPENSIVE! but if samsung's giving it away, I'll take them gladly!
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Galaxy S
haha of course. and yes for the AKG headphone I have to say I like the braided cable it prevents tangling and the AKG headphones are by far the best headphones I have ever received with a phone. it sucks they are not working out for you bro :(