Just curious if anyone has used this service and how woukd you rate it? I may have to send my phone in but I might fix it myself. Just looking for feedback thanks.
I've had phones and watches repaired with Samsung care many times and no issues.
I mostly go to a Samsung store near me.
Whenever there was an issue that was not my fault, it was repaired free of charge. If there was any physical damage or my fault, then yes, you'd pay the service fee. For example, I have had my charging port replaced, screens replaced, batteries replace on different devices and was never charged.
That's the experience with the samsung store.
When I had to send my device in because they didn't have the parts in store and it would've taken too long, they sent me a prepaid shipping label. I didn't pay. If I remember correctly, I had an S23 Ultra 1TB at that time and they couldn't repair it or replace it so they refunded me the phone and said I could buy a new one if I wanted lol. Only downside was this whole process took like 2 weeks.
Other than that, I've never had any issues with Samsung care+
I've only ever had one device (Note 4 emmc ), that ever had any hardware issues. And the Note 4 was a couple of years out of warranty, and it was used extensively for testing Custom Roms.
Just curious, do you get your devices directly from Samsung, or Carrier?
I used to get them with my carrier but then got tired of paying the overpriced plans just cause I had the latest device so I started getting them directly from Samsung.
