Since yesterday most of the applications on my Galaxy S10e are not working properly. Twitter, spotify, instagram, to name a few, are constantly closing while I'm using the app. They don't even stay open for 30 seconds straight. I've tried cleaning the data and cache but it didn't help. Ultimately I've tried uninstalling instagram and now it won't reinstall the app. My system is up to date and I'd like to find a solution that doesn't involve resetting my phone.
thanks for sharing this link ☺️ but I should have mentioned in my topic that I have already tried the system webview thing and it didn't do any good, spotify keeps force closing in the middle of songs, instagram closes while I type a message... it's really frustrating to use a smartphone this way :(
Hey Samsung_Q8UfGAa, Have you performed the wipe cache partition of the device? If not, please follow the steps below to perform it on your phone and get back to us with the results. Here are the steps for wipe cache partition of the device: - Turn off the device. - Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. - When the Android logo displays, release all three keys. - An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear. - Press the Volume down key several times to highlight wipe cache partition. - Press Power key to select. - Press the Volume down key to highlight yes, them and press the Power key to select. - When the wipe cache partition is complete, Reboot system now is highlighted. - Press the Power key to restart the device.
We need to know if your device works normally...and we need to know if you install any backup files yesterday or installed any applications..
First, completely power off the phone. Then, power on the phone and when the Samsung logo appears, press and hold down the Volume Down key. If done correctly, "Safe Mode" will display on the bottom left corner of the screen. If "Safe Mode" does not appear, repeat the steps above.
Once you're in Safe Mode, you can remove the third-party app that is causing issues on your phone.
To exit Safe Mode, simply restart your phone and it will reboot normally.
Note: You can also enter Safe Mode by pressing the Power key, touching and holding the Power off icon, and then touching the Safe Mode icon.
Important: When you exit Safe Mode, some of your customization options (Wallpapers, Themes, Etc.) may be reset to default.
If your device is working fine in safe mode, you have a third party application that make the problem...You have to find which one...In Google Play Store, you can see in order which applications was installed and when... If you don't find nothing there, maybe you'll have to factory reset your device
Hey Cassidy, I couldn't really test the phone the way you mentioned because the apps that have been crashing were actually disabled in safe mode. But thanks anyway
1. How many apps do you have open at a time (generally please)? 2. What is the battery capacity of your device? 2. How much internal storage room have you got left? 3. Do you have Dev-Options enabled? 4. Would you be open to activate as one of the means to troubleshoot? 5. What settings have you verified in Settings App?
(By the way, I know you wrote that your device is up-to-date, but I want to know the software version. 🙃 Thanks!)
It all makes sense! The problem here is "space". I don't know the size of your RAM. Regardless, the processing speed (a.k.a. RAM) slows down significantly, so as not to fill up the internal memory. Essentially, your RAM is buying you time, so you can act fast, while you still have the 2 GB, to backup your content. Random Access Memory is active memory that later becomes the passive... (memory which becomes content to be stored in the long term)... You've got only 2GB left.
You NEED to act fast. If the 2GB fills up, your phone will be stuck in a reboot loop, eventually to stop rebooting; if this happens, it would be next to impossible to recover your content.
The three main Solutions:
1. Use a computer, or increase your cloud storage. Ergo, move whatever is stored locally, Elsewhere. Cloud storage is easier and faster, but keep reading.
2. Then wipe your device.
3. ⚠️DO NOT RESTORE THE BACKUP BECAUSE YOU WILL REFILL THE STORAGE WITH THE SAME CONTENTS YOU RID IT OF & YOU'D RECREATE THE SAME PROBLEM ⚠️
Going forward, manage your content! Think of it this way;
If you keep collecting stuff to an apartment—which physically has a max capacity—logically, it will get full, becoming next to impossible to open the doors.
Luckily, thanks to RAM, you are accorded 2 GB of room, enough to open the "apartment door" to act and transfer your stuff to "storage facility", or garbage (in the case of a phone, External Memory Drive, Virtual Storage Sub, or manage your data).
(What I would do) I'd subscribe to a Cloud Storage greater than 128GB since I need 90—126GB to make room.
