Original topic:

Can anyone help

(Topic created on: 10-14-2024 04:45 AM)
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IceEmzMom
Active Level 3
Options
Galaxy S
Send what's app image not showing just some numbers and letters / Bin when it is sent
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi IceEmzMom,

The image might have been deleted from your device or the sender's device after it was sent. WhatsApp stores media on your phone, and if the file has been removed, it won’t display correctly.

The file might have been corrupted while transferring or saving on the phone.

Please ensure that the image is still in your phone's storage by checking the "WhatsApp/Media" folder.

Verify that there is enough free storage space on your device.

Clear cache for the Whatsapp: Go to Settings > Apps > WhatsApp > Storage > Clear Cache. Do not clear data, as that would delete your chats and media.

Grant Permissions: Ensure WhatsApp has permission to access storage. Go to Settings > Apps > WhatsApp > Permissions and make sure Storage is allowed.

If these steps don’t resolve the issue, it’s possible that the image file is lost or corrupted beyond recovery.

Thank you.

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IceEmzMom
Active Level 3
Galaxy S
Thank you
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Galaxy S
Try this:

Go to Settings ->Security and Privacy -> Auto Blocker -> Maximun Restrictions

Turn it off

I just found this solution from @ZiggzSama
IceEmzMom
Active Level 3
Galaxy S
Thank you for reaching out to help. i appreciate it, and yes, that was the issue.