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Resolved! Solved

Original topic:

Can't Update My Files

(Topic created on: 05-04-2024 09:31 PM)
4472 Views
mikle
Active Level 3
Options
Galaxy S
I'm unable to connect to my laptop on my network via the My Files app (like I've done for years)

My Files says it needs an update, but when I try to update it just says "cannot connect to server".

Doesn't matter whether I'm on WiFi or Mobile data, My Files always says "can't connect to the server"

Also, I can't find any Samsung app called "My Files" in the Samsung store to do a manual update from the store.

Is there a fix for this?

1. My Files says I need an update. So I click "Update"

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2. It says it's "opening the Galaxy Store"


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3. It always fails (100% reproducible), saying that it can't connect to the server


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4. However, I can open the Galaxy Store directly from the Galaxy Store app with no problem... so I don't know why it's saying "can't connect to server"


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Resolved!
22 REPLIES 22
PJFarr
Beginner Level 5
Galaxy S
👍
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PJFarr
Beginner Level 5
Galaxy S
DustOff's solution fixed it for me 👇

Settings > Apps > Network Storage Manager > App Details In Store > Update

After updating Network Storage Manager directly, go back to MyFiles and it will hopefully work. 🤞
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RobCyqt
Beginner Level 3
Galaxy S

I just had the same problem trying to update  My Files.

Your solution fixed it. Thank you!!

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