SgtStubby
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04-22-2025 05:55 PM in
Galaxy S
Would my phone get factory replacement parts such as battery and USB port or do they use whatever is available?
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untam3d3vil
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04-22-2025 10:35 PM in
Galaxy S
I think they will use genuine parts, I had my phone taken care of under the care program, and it looks like all genuine parts are used. There shouldn't be anything to worry about as long as you visit a Samsung authorised center.

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04-23-2025 05:06 AM in
Galaxy SHi SgtStubby,
Thanks for reaching out with your question regarding Samsung Care+.
Rest assured, when your device is serviced under the Samsung Care+ program at a Samsung Authorized Service Center, only genuine Samsung parts are used.
Our certified technicians follow strict repair standards to ensure your device is returned to you in optimal condition, maintaining both performance and warranty coverage.
