Original topic:

Care + question

(Topic created on: 04-22-2025 05:55 PM)
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SgtStubby
Active Level 10
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Galaxy S
Would my phone get factory replacement parts such as battery and USB port or do they use whatever is available? 
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2 Comments
untam3d3vil
Active Level 6
Galaxy S
I think they will use genuine parts, I had my phone taken care of under the care program, and it looks like all genuine parts are used. There shouldn't be anything to worry about as long as you visit a Samsung authorised center.
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi SgtStubby,

Thanks for reaching out with your question regarding Samsung Care+.

Rest assured, when your device is serviced under the Samsung Care+ program at a Samsung Authorized Service Center, only genuine Samsung parts are used.

Our certified technicians follow strict repair standards to ensure your device is returned to you in optimal condition, maintaining both performance and warranty coverage.

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