Original topic:

Chat features

(Topic created on: 09-17-2021 06:15 PM)
931 Views
brooklyn15
Active Level 1
Options
Galaxy S
This feature totally disappeared from my chat settings on my s20 5g. Anyone know how to get it back
13 REPLIES 13
RedDogRabbit
Expert Level 5
Galaxy S

Samsung Messages or Google Messages? 

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brooklyn15
Active Level 1
Galaxy S
Samsung
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Valeriya
Moderator
Moderator
Options
Galaxy S

Hi Brookklyn15, could you let us know which features have disappeared from your chat settings?

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brooklyn15
Active Level 1
Galaxy S
Rcs chat features, I accidently hit use without chat features rather than accept on a pop up and it completely removed the function altogetherthread-126269656-9255573531378830983.jpg
RedDogRabbit
Expert Level 5
Galaxy S

You can try Clearing Cache & Data for Samsung Messages, Reboot & see if you get the Chat feature prompt again. 

Because Samsung Messages is a System app, you can't Uninstall & Reinstall it. 

 

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Valeriya
Moderator
Moderator
Options
Galaxy S

Hi Brooklyn5, try the suggestions provided by RedDogRabbit. Also, I suggest you to contact your service provider. Thank you and appreciate your time for the response RedDogRabbit.

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Marsover
Active Level 4
Galaxy S
Service providers cannot send you the promt to agree to jibe Google services. I contacted them. Neither can Google. This is a 100% Samsung bug. Fix it.
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ctwing
Beginner Level 2
Galaxy S
I have an S10 and having the same issue. I just ported from Freedom to Telus this week and lost the RCS function on my phone. All my messages send as SMS to Android users and I'm not sure why this happened. I've reviewed all of the settings in the Messages app and have found nothing that would turn the function back on.
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Valeriya
Moderator
Moderator
Options
Galaxy S

Hi Ctwing, Did you try to contact your service provider?

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