Original topic:

Circle to search cant work

(Topic created on: 04-03-2024 08:27 AM)
937 Views
K2_FX
Active Level 1
Options
Galaxy S
My friend s 23 ultra can't use circle to search, but he updated one ui 6.1. It says " YOUR ACCOUNT DOES NOT HAVE PERMITION TO USE THIS CIRCLE TO SEARCH "
0 Likes
8 Comments
Samsung_Ben
Community Manager
Options
Galaxy S

Hi K2_FX, we apologize that Circle to Search is not working on your friend's S23 Ultra. It would be helpful if you could attach a screenshot showing the error to help us and other Members tailored solutions. Some other recommended steps include deleting the Google app cache or wiping cache partition. 

0 Likes
Kingsbomb
Active Level 1
Galaxy S

I have this problem too but my error is different.  It's  showing: activating circle to search it may take a few minutes no need to stay on this screen. 

But its been two days and still not working.

0 Likes
Kingsbomb
Active Level 1
Galaxy S

1000003360.jpg

0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

Maybe your friend didn't allow the necessary permissions for Google Circle Search to work?

OR, they are in a country that limits Google? 

0 Likes
K2_FX
Active Level 1
Galaxy S
Here is message 6041102016776510250_1000008797_1712163588.jpg
0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

Is their device a personally owned device, in Canada, or is it owned by a business, school etc?

Works on my S23 Ultra One UI V6.1 

Screenshot_20240403_130524_Google.jpg

0 Likes
K2_FX
Active Level 1
Galaxy S
His google account is on Telus email and his samsung account on his own. He done google update and didn't work so he will switch account and put his own on google and i think that was isue. I will update of anything changes
0 Likes
lisaa1234
Active Level 7
Galaxy S
Turn it on
0 Likes