Original topic:

Crashing apps

(Topic created on: 03-23-2021 06:08 AM)
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jmrw
Beginner Level 2
Options
Galaxy S

I am experiencing the same issues with pretty much all of my apps crashing.  I've seen the suggestion to uninstall Android Webview.  On my Samsung Galaxy9 the Android Webview is in the system apps and is disabled with no ability for me to install or uninstall.  When I go to the play store, there is no way to even download it.  I'm really lost as to what to do at this point.  Go back to factory settings??

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6 Comments
rgs23
Active Level 4
Galaxy S
Can you attach screenshot as it how it looks in playstore and in system app ?
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CHMultimedia
Expert Level 5
Galaxy S
Normally, there's a 3 dots button on the top right corner of the screen where you attempted to uninstall the WebView. Tap it and uninstall all updates.

1616505497322_1616505497318.png

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Valeriya
Moderator
Moderator
Options
Galaxy S

Hi, Samsung is aware of this phenomenon which may appear on Galaxy devices due to the Google Webview issue, and this problem was already resolved with the latest app updates of Android System Webview and Chrome, 89.0.4389.105 version. Therefore please update these apps to the latest version on the following steps and restart the device.

To update apps to the latest version please follow the below steps:

- Android System Webview : Settings > Apps > Search Webview > Tab Android System Webview > App details in-store > Update

- Chrome: Settings > Apps > Chrome > App details in-store > Update

*If the Update menu is not available, please tap the Enable button to activate app update.

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alias1234
Beginner Level 2
Galaxy S
I cant even tap the enable button

Screenshot_20210323-185841_Settings.jpg

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Curlytop
Beginner Level 2
Galaxy S
I don't see webview in apps 🤔
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alias1234
Beginner Level 2
Galaxy S
I also have the same problem. I cannot tap the "enable" button

Screenshot_20210323-185841_Settings.jpg

Screenshot_20210323-184418_Google Play Store.jpg

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