Original topic:

Crashing since andriod 12

(Topic created on: 12-15-2021 03:37 PM)
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VickyMander
Active Level 1
Options
Galaxy S
Hi there since I upgraded to andriod 12 Every app is crashing like facebook and tiktok.I am in middle of seeing something in app and then app stops and I have to go back to beginning.It happining in almost every app.May I know the reason please.My phone is S21 ultra.
9 REPLIES 9
Galaxy S
Try Wipe Cache Partition after major system upgrade:

- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partotion
- press power key to confirm
- click yes
- click reboot system

Then go to playstore and update all apps.
VickyMander
Active Level 1
Galaxy S
Thanks for info.I did everything But right now I did not see any update for apps like facebook or tiktok.Should I reinstall them?
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Galaxy S
Does your apps still crashing?
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VickyMander
Active Level 1
Galaxy S
Yes specially facebook and tiktok
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Galaxy S
Perhaps factory reset is necessary. Use SmartSwitch to do a full backup to your PC and factory reset the phone.
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TBone
Expert Level 2
Galaxy S
Maybe before a factory reset. Try un-installing the problematic apps. Then re-install the apps.
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bett3r
Active Level 9
Galaxy S
Back up and factory reset. I have S21U with Android 12 and had no problem at all.
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SiemWelday
Active Level 2
Galaxy S
Turn off the developer option on setting, my s21u wasn't working when I open youtube it was slow and for some apps too but when I turn off the developer option it works completely.
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Valeriya
Moderator
Moderator
Options
Galaxy S

Hi VickyMander, I suggest you try to uninstall and reinstall the app and check if that works. Thank you all for the responses.

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