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03-25-2026 01:40 PM in
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03-25-2026 02:38 PM in
Galaxy SAre you using Samsung's email or Gmail, or?
Some subscriptions will say that after you cancel the subscription, you may still receive some, as they say it takes time for "unsubscribe" to take effect.
If you use Gmail, you migh t be able to block the sender as well, or mark it as Spam until you stop receiving them.
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03-25-2026 02:41 PM in
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03-26-2026 09:51 AM in
Galaxy SHi Archie1,
Here are a few troubleshooting steps you can try:
Block Senders: Open the unwanted email, tap the menu, and select Block Sender. This ensures future emails from that address are automatically filtered.
Strengthen Spam Filters: In your email app settings, check if there are options to increase spam protection or create custom rules to filter specific domains.
Webmail Settings: Log in to your email account through a web browser (e.g., Samsung email). Many providers offer advanced spam controls online that may not be visible in the mobile app. Adjusting filters at the server level can be more effective.
Sync Settings: Go to Settings > Accounts and Backup > Manage Accounts and confirm your email account is syncing properly. Sync issues can sometimes prevent spam rules from applying correctly.
If your concern has been resolved, please click ✓ Accept as Solution on the answer that helped and share some ♡ with the community. This helps other Members who may face the same issue find the solution more easily. If the problem continues, kindly let us know so we can keep supporting you.
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03-26-2026 01:36 PM in
Galaxy SIt's my wife's phone I'm helping her with. Thanks for your choices to fix the problem but no luck. She's going to either go to Roger's or Samsung store supports.
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03-26-2026 01:42 PM in
Galaxy SYou could just switch to Gmail 😉
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03-26-2026 01:47 PM in
Galaxy S- Mark as New
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03-26-2026 01:50 PM in
Galaxy SWith Gmail, you can:
Unsubscribe, Block or Report Spam.
If you Report it as Spam, it goes into the Spam folder, so Blocking unwanted emails makes the most sense.
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03-26-2026 01:55 PM in
Galaxy S