fingerprint recognition

[bva]

Why the fingerprint recognition took longer time to match at the unlocking time for s20s'

[Tallman]

Hi Samsung_c1bE5wF,

Have you install upgrade S20 recently?

[bva]

yeah

[Tallman · Accepted solution]

Try the following:

- Completely turn off your S20
- press and hold the volume up button and the side key (power button) simultaneously
- let go of the buttons once you're on the recovery screen
- Use volume up and down to navigate
- Choose Wipe Cache Partition
- Click side key to confirm
- Click Reboot System Now

After that, try and see if fingerprint still slow.

[bva]

will it wipe user data

[Tallman]

No, it won't. As long as you are NOT choose Factory Reset.

[bva]

Thank you

[bva]

its worked

[Tallman]

Please Accept my post as a solution so that others can find this solution in the future. Thanks!

[bva]

sure