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05-31-2024 07:17 PM in
Galaxy S- Mark as New
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06-01-2024 01:07 AM in
Galaxy S- Mark as New
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06-01-2024 03:47 AM in
Galaxy SWell, it can't hurt.
Personally, I always Factory Reset after EVERY Android Version Update..
I've never had any issues by following this habit.
I've also said this many, many times.. I know that there's a script in the updates, that is meant to make this unnecessary, and for many it's fine.
If someone is getting unpredictable behaviour from their devices.. It makes sense.
This is clearly not a cut & paste answer.

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06-02-2024 11:58 AM in
Galaxy SHi NoahM, that's sad to hear that your'e facing these many issues after the software update. We apologize for the inconvenience caused and certainly understand your disappointment on this.
Have you tried to perform Wipe cache partition? If you wipe your cache partition, it removes any temporary files that may be causing issues with your device.
Turn off the unit > Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options) > Press the volume down key repeatedly to highlight "wipe cache partition" > Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted > Press the Power button to reboot the unit.
If nothing works, then please perform back up and factory data reset on your device.
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-back-up-and-restore-data/
Thank you.
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06-28-2024 01:36 PM in
Galaxy S