Mail app

[kemptownchic]

My mail has stop receiving mail. Any suggestions on how to fix this 

[RedDogRabbit]

Samsung email, Gmail, Outlook? 

Regardless, start with a simple Reboot, if that's not fixing the issue Go to Settings > Apps and Search for the email app you use, Click on it & Scroll down to Storage & Clear Both Cache & Data for the app > Reboot.

You may need to re-enter your passwords & settings after. 

[kemptownchic]

Samsung mail and it didn't work

[RedDogRabbit]

Did you get any error messages? 

Can you post a screen shot of what happens? 

[kemptownchic]

It says my mail box is full.. Which it isn't. It's an Outlook email address and it's the same in that app as. Could my email have been hacked/stolen?

[RedDogRabbit · Accepted solution]

Access your outlook email account from a Web Browser & Change your password. 

Verify your emails in your inbox, sent & deleted. 

Enable 2-Step verification for your email address. 

[kemptownchic]

I emailed to outlook from another address in Gmail.. Message was in Gmail

[RedDogRabbit]

Well, sounds like you have set Gmail for your email account, unless you are certain that you didn't set it up to do that?

Anyway, Change your password & enable 2-Step verification for all your accounts & your device as well. 

[kemptownchic]

Thanks.. When I went to Outlook on my brow I found out that I was way over storage amount (because it includes OneDrive). So once I deleted everything I could get emails again. It was with your help I found that. Thanks again

[RedDogRabbit]

Happy to hear & help 👍🏻✨