Modes and routines useless

[KhaledDakar]

I was very thrilled when Samsung added modes and routines to the Samsung Galaxy software, I thought finally I'd be able to listen to music using my buds without being interrupted by annoying notification sounds, except that even when I do everything correctly the notifications never work again after the condition is over, which makes it useless.

Also the sleep mode which is supposed to activate do not disturb during set ours doesn't work, which is funny because do not disturb works on its own. Until very recently I was a very satisfied galaxy customer but unfortunately, because of this and my horrible experience with Samsung support I'm certain that my next phone is going to be anything but Samsung.

[Helenna]

Hi, we realize that you have been greatly inconvenienced and  we sincerely apologize for the discomfort.

We certainly understand that how upsetting that must have been for you.

However, we will definitely consider this as a valuable feedback and forward it to our higher team and will help Samsung create a better experience for all Galaxy device users.

[KingyJan]

These automated responses are really hollow and insincere 

[RedDogRabbit]

If I'm going to be doing something, when I want to listen to music, and not be disturbed by Notifications etc, I just Toggle on Do Not Disturb for whatever period of time I want.

Works perfectly. 

 

[Metalbrother]

I don't use Do NOT Disturb. I use Notification mute

[DLaw]

I have a few routines set up on different conditions, from location to time to connections. Haven't had an issue

[iFlYSoLo]

Totally agree..I had a similar post a couple months ago. I have stopped using them.

[AmeriCanuck]

I use Sleep mode and never had a problem with it not turning on Do not Disturb feature.

[KingyJan]

Since the last update the greyscale in my sleep mode (or any other routine) will no longer turn back at off at the end of the condition until I restart my phone.  Everything else turns back just not greyscale.  Really annoying.