Motherboard

[ShaunaL]

I have a Samsung Galaxy s22 and suddenly my phone stopped charging. I took it to Mobile kiosk to get the port checked/ changed, which was done - still didn't charge. It was diagnosed as a problem with the motherboard, has anyone else have this issue? BTW, I can still charge with a wireless charger but I can't use the USB port for anything 🤷‍♀️

[Samsung_Ben]

Hi ShaunaL, we are sorry to hear you are facing a problem with your S22's USB-C port. We also recommend checking your device at an official Samsung Service Center.

[ShaunaL]

We don't have one where I live. Unless you recommend staples or some other store

[Samsung_Ben]

In the link we provided in our previous comment, you can search for the nearest authorized third-party service centre as well, in case there is no official Samsung Service Center in your area. 

Alternatively, you can also chat with the support team online to inquire about the next steps in fixing your device. 

[ShaunaL]

Sorry I didn't receive any links

[Samsung_Ben]

Hi ShaunaL, apologies if you haven't received any links.

To search official and authorized Samsung service centres: samsung.com/ca/support/service-center/

To chat with the support team online: samsung.com/ca/support/contact/

[Helenna]

Hi, we are glad to see that you found the required information.

Please back to us if you require any further assistance in the future.