- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 06:57 AM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 12:09 PM in
Galaxy SDefinitely not normal behavior. You said you tried everything.. did that include Booting into Recovery, Wiping Cache, Factory Reset?
I don't think you mentioned if you were able to power it off?
One of the reasons why the batteries are not removable, is for ip68 water resistance.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 12:20 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 12:22 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 02:48 PM in
Galaxy SYou need the phone to be OFF in order to Boot into Recovery..
Part of my first reply didn't make sense, because it didn't register to my brain that you could not turn it on, even though I understood the issue 😂
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 02:46 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 03:04 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 03:09 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 07:45 PM in
Galaxy S
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
12-16-2024 10:19 AM in
Galaxy SHi kulot_,
We are sorry to hear about the trouble you had with your phone! It must have been incredibly frustrating to be without your main device for two whole days. We definitely understand that removable batteries could certainly make things more convenient in situations like this.
Sometimes, a phone can freeze due to a software crash or other minor issue, and a regular reboot may not be enough. A force restart (hard reset) could help: Press and hold the Power + Volume Down buttons simultaneously for about 10-15 seconds, until the phone vibrates and restarts.
Since your phone didn’t show any signs of life, it’s possible the charging port or cable was faulty, or there was a poor connection when you tried charging. Make sure the charging port is clean and free from debris, and try using a different cable or charger to see if that helps.
If your phone freezes again in the future, you might be able to access Recovery Mode to troubleshoot:
Power off the phone, then press and hold Volume Up + Power simultaneously until the Samsung logo appears. You’ll then enter the recovery menu where you can try options like Wipe Cache Partition (without losing data) or Factory Reset if the issue persists.
In case your phone faces issues again and you need to reset it, it's a good idea to regularly back up your important data.
https://www.samsung.com/ca/support/mobile-devices/back-up-and-restore-data-on-your-galaxy-phone/
Thank you.
