Original topic:

NO EMAIL AND CANNOT CLICK WEB LINKS

(Topic created on: 11-16-2022 06:02 AM)
203 Views
canadiankas
Beginner Level 4
Options
Galaxy S
I have not been able to click on links on various apps to access web pages I need to see. Like link tree links. 

I also have not been able to access or email my email apps - Outlook, Gmail or Yahoo. Everything is up to date.

Is there some new security issue I have to turn off because if I do not have access - cannot conduct business.
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3 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Is this something new? 

What email app and Internet browser are you using?

It could be with Samsung Internet's Settings "Prevent opening new Websites", but I don't think that it. 

Ad-Blockers might prevent you from viewing some sites, but you should still be able click on the link. 

You could try Booting into Safe Mode & test.

 

ReigmArmy
Active Level 6
Galaxy S
As for the emails etc have you gone into the settings an under accounts are you signed into thst or are you using a third party app?

As for not being able to access links thst you click on it does sound like you have a ad blocker preventing you from opening links , what are you using for a Browser
Nylah
Moderator
Moderator
Options
Galaxy S

Hi, please try to reset network settings on your phone .

1. Go to Settings, and then select General management.

2. Find and select Reset.

3. Choose Reset network settings.

4. Tap on the Reset settings button.

5. Tap on the Reset button.

Note: When you reset the network settings, the Wi-Fi information, mobile data, and Bluetooth connection are reset.