Original topic:

One Step Login

(Topic created on: 09-05-2024 04:11 AM)
2503 Views
shayt
Active Level 1
Options
Galaxy S
Whenever we open our Spotify App, we get the following message : a 

One Step Login
You have One Step Login Activated.
Tap below to sign in faster with Samsung
23 Comments
shayt
Active Level 1
Galaxy S
How do we remove this message or
De-activate this
0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

I'd Uninstall & Reinstall Spotify.

I have their premium subscription, and I've never seen this. 

shayt
Active Level 1
Galaxy S
I've uninstalled Spotify a couple of times, still get the message
this is also a premium version of Spotify on a Samsung S10,
Is there more than one way to uninstall Spotify

Choosing
0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

Not really, just uninstall it from the Play Store, or you can uninstall it directly from your phone.

You could also try logging out & then Settings > Apps & Spotify > Storage & Clear BOTH Cache & Data for Spotify & then uninstall it, but none of that should be necessary.

A Simple Uninstall should be enough. 

0 Likes
Nylah
Moderator
Moderator
Options
Galaxy S

Hi, It is a suggestion from Spotify app to link your Spotify account with Samsung account to easily log in and play across all your Samsung devices.

Make sure you’re logged into your Samsung account on your device.

Log into Spotify.

You’re prompted to link your Samsung account.

Note: This prompt is the only way to link your accounts.

It shows 3 times over a few weeks if your accounts aren’t linked.

NicoletLouw2108
Beginner Level 2
Galaxy S

I selected this but now cannot open Spotify on my laptop. Can't locate the password generated by Samsung.....where do I find the password

0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

Try this: Logout on your phone & Login again with "Forgot password" & then generate your own password & remember it. Login on your computer. 

0 Likes
Sathishiam
Beginner Level 4
Galaxy S

Thank you so much. It helped!

Galaxy S
@shayt - Maybe you need to disconnect link to Samsung account from Spotify. I found the help page from Spotify.

https://support.spotify.com/us/article/samsung-login-help/