KmanS8plus
Beginner Level 2
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10-01-2017 05:14 PM in
Galaxy S
Hi,
New to Samsung and the Android world. I'm getting this message when receiving SMS/MMS from friends:
The image file IMG_1153.png is not supported and was deleted.
If it matters the SMS/MMS is from an iPhone user.
Any help is appreciated.
Thanks!
New to Samsung and the Android world. I'm getting this message when receiving SMS/MMS from friends:
The image file IMG_1153.png is not supported and was deleted.
If it matters the SMS/MMS is from an iPhone user.
Any help is appreciated.
Thanks!
5 REPLIES 5

Brando
Active Level 10
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10-01-2017 07:26 PM in
Galaxy S
I think Only .jpg files or anything similar can be sent through and recieved by text. This is has nothing to do with it being a iPhone. it just your carrier.
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10-02-2017 09:46 AM in
Galaxy S
very true, also 99% of phones take pictures in ,jpg so unsure why this was being sent as a .png...
Have you tried via whatsapp or facebook?
Have you tried via whatsapp or facebook?
Mawomo
Active Level 5
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10-02-2017 09:55 AM in
Galaxy S
Do you know if your friends are taking pictures and then sending them right away, which would mean there camera is taking.png images instead of .jpg...
KmanS8plus
Beginner Level 2
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10-02-2017 10:06 PM in
Galaxy S
Thanks very much for the replies. I'll do some more investigating.
Morteza
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08-31-2018 06:51 PM in
Galaxy S
salam
