Original topic:

PNG file not supported SMS/MMS Text Messages

(Topic created on: 10-01-2017 05:14 PM)
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KmanS8plus
Beginner Level 2
Options
Galaxy S
Hi,

New to Samsung and the Android world. I'm getting this message when receiving SMS/MMS from friends:

The image file IMG_1153.png is not supported and was deleted.

If it matters the SMS/MMS is from an iPhone user.

Any help is appreciated.

Thanks!
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5 REPLIES 5
Brando
Active Level 10
Galaxy S
I think Only .jpg files or anything similar can be sent through and recieved by text. This is has nothing to do with it being a iPhone. it just your carrier.
Galaxy S
very true, also 99% of phones take pictures in ,jpg so unsure why this was being sent as a .png...
Have you tried via whatsapp or facebook?
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Mawomo
Active Level 5
Galaxy S
Do you know if your friends are taking pictures and then sending them right away, which would mean there camera is taking.png images instead of .jpg...
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KmanS8plus
Beginner Level 2
Galaxy S
Thanks very much for the replies. I'll do some more investigating.
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Morteza
Beginner Level 2
Galaxy S
salam
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