Original topic:

problem with sms messages,s10

(Topic created on: 08-21-2020 07:33 AM)
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Dane90
Beginner Level 2
Options
Galaxy S
after the last android update, the incoming sms messages are late. how to solve the problem? it's a galaxy s10
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12 REPLIES 12
keagan
Moderator
Moderator
Options
Galaxy S

Hi Dane90, Please let us know the results. If that solved the issue, then don't hesitate to accept Cassidy's comment as a solution by clicking on the three dots >> Accept as Solution.

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Dane90
Beginner Level 2
Galaxy S
unfortunately Cassidy's proposal did not solve the problem
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keagan
Moderator
Moderator
Options
Galaxy S

Hi Dane90, Please use the link to generate the error report from Samsung Members app so that our team can review the Log Files and will get back to you.

In step 5, please select "Application" category.

In step 6, Please check "send the system log data".

https://www.samsung.com/ca/support/mobile-devices/samsung-members-how-to-submit-an-error-report/

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