Original topic:

Problem with YouTube app again

(Topic created on: 06-01-2024 02:15 PM)
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EC1
Active Level 3
Options
Galaxy S
The YouTube app does not work on my Galaxy S8, I opened it, and it gets stuck on the YouTube logo and after a few minutes it shows "YouTube isn't responding" error on the bottom. 

Below are my captures:

image
YouTube app is showing the logo and not showing the Home page



image
After a few minutes, it shows "YouTube isn't responding" error.


How can I make the YouTube app work again and allow it to go to the Home page again?
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5 Comments
RobertZ
Active Level 10
Galaxy S
Uninstall it and then install it again. Or try clearing the cache for the app.
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EC1
Active Level 3
Galaxy S
I uninstalled and then install it, and it did not solve the problem, I also cleared the cache and the problem still continues.
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RobertZ
Active Level 10
Galaxy S
Try from a browser like Chrome. If that works then it should rule out a network issue being the problem.
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EC1
Active Level 3
Galaxy S
It's working again! I just have to put the app to sleep and optimize my phone.
Helenna
Moderator
Moderator
Options
Galaxy S

Hi EC1, we are good to see that the YouTube is working again on your device and appreciate your efforts in trying the necessary troubleshooting steps to solve the issue.

Thank you.

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