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Original topic:

PSA: Apps Crashing FIX, Android System Webview crashing apps

(Topic created on: 03-22-2021 07:47 PM)
Active Level 3
Galaxy S
 **I noted that my phone ran quite warm under these issues even though I was not charging it. People seem to be reporting the same thing so it is definitely not just coincidence**
FYI I've been experiencing multiple apps crashing on my Galaxy S10 but others are reporting it on other Samsung and OnePlus devices. It turns out you need to uninstall Android System Webview from the Google Play Store, which reverts it back to an older (safer) version where we can wait for a more stable update. My phone was perfectly fine about 6 hours ago but began experiencing instant app crashes/crashes on choosing specific options in-app. Would also have several pop-ups saying background app has crashed or is using more battery/data than expected.
 Apps others and myself have reported to crash: 
 Samsung Email
 Samsung Pay
 Yahoo Finance
 Samsung Members (couldn't even post this before uninstalling Webview)
 Flipboard Briefing
 Yahoo Mail
 Ring Doorbell App
 Google App
 Samsung Calendar
 Evil Apples
 Traffix 3D
 HSBC Mobile
 Google Maps
 Samsung Galaxy Store
 Samsung Health
 Google Play Store
 Norton 360
 Google Chrome
 Trebuchet Launcher
 iFruit App
 The Score
 Samsung Internet
 Google Authenticator
 (Default) SMS Messenger App
 The Irish Times
 Genshin Impact
 Clash of Clans
 Angry Birds
 Wells Fargo
 Microsoft News
 Google Play Books
 Hilton Honors
 Chase Banking
 Facebook Messenger
 TD Bank
 Pokemon Go
 Clash Royale
 Prime Video
 Speed Test
 Avast Anti-virus
 Convert It
 Tournament Challenge
 Xbox Controller
 Alarm Clock Xtreme
 Microsoft Office Apps
 Bleacher Report
 Team Snap
 CIBC Mobile Banking
Cisco Webex Meetings
 Devices others have reported issues on:
 Galaxy A3
 Galaxy A5 2017
 Galaxy A10e
 Galaxy A21s
 Galaxy A50
 Galaxy A51
 Galaxy A70
 Galaxy A71
 Galaxy A90 5G
 Galaxy J7 2017
 Galaxy J8
 Galaxy Tab A 2019
 Galaxy Tab S2
 Galaxy Tab S6 Lite
 Galaxy S7
 Galaxy S7 Edge
 Galaxy S8
 Galaxy S8+
 Galaxy Note 8
 Galaxy S9
 Galaxy S9+
 Galaxy Note 9
 Galaxy S10e
 Galaxy S10
 Galaxy S10+
 Galaxy Note 10+
 Galaxy S20
 Galaxy S20+
 Galaxy S20+ 5G
 Galaxy S20FE
 Galaxy S20FE 5G
 Galaxy S20 Ultra
 Galaxy S20 Ultra 5G
 Galaxy Note 20 Ultra
 Galaxy S21
 Galaxy S21 5G
 Galaxy S21+
 Galaxy S21 Ultra
 Galaxy X Cover Pro
 Galaxy Z Flip
 Galaxy Z Fold 2
 Google Pixel XL
 Google Pixel 2
 Google Pixel 2 XL
 Google Pixel 3
 Google Pixel 3 XL
 Google Pixel 4A
 Google Pixel 4A 5G
 Google Pixel 4 XL
 Google Pixel 5
 OnePlus 5
 OnePlus 5T
 OnePlus 6
 OnePlus 7 Pro
 OnePlus 8
 OnePlus 8T
 OnePlus 8 Pro
 LG G5
 LG G7 ThinQ
 LG G8
 LG V40 ThinQ
 LG Wing
 Huawei Mate 20 Pro
 Oppo 8 Pro
 Oppo R15 Pro
 Motorola Moto Z2 Play
 Motorola Moto X4
 Motorola Razor 2020
 Sony Xperia XZ Premium
 Xiaomi Redmi Note 8 Pro
 Xiaomi Mi 9
 Asus ROG 2
 HTC U11
 Realme 7 Pro
 Updating Webview again seemed to bring the problems back for some apps (did not extensively bother to test everything), but I've had no issues with uninstalling Webview to an older version, nor had anymore crashes.
 Hopefully this helps someone!
 EDIT: For those still struggling to get their phone to work AND have already either disabled/uninstalled Webview, try the same process with Chrome (Webview is powered by Chrome). I only had to uninstall Webview by searching it in the Google Play Store and my problems were immediately resolved.
Active Level 1
Galaxy S
Don't go play store but go to phone settings to apps then open right top menu see android web viewer and open that and update
Beginner Level 2
Galaxy S
Doesn't give me the option to uninstall and Chrome will only give me the option to uninstall updates. Anyone have advice...
Active Level 3
Galaxy S
This is the only other advice I could find; you may need to do more research yourself unfortunately. Hope this helps


Beginner Level 3
Galaxy S

Uninstalling Android System Webview restored phone to normal operation.  My blood pressure is returning to normal now too.  THANK YOU for the fix/answer!

Galaxy S

Thank you for posting! I have been trying to figure out what was going on with my phone for a couple of hours. Uninstalled and all seems back to normal. Thanks again!

Beginner Level 2
Galaxy S

How do you uninstall Webview.  Please help!

Beginner Level 2
Galaxy S

How do you uninstall Webview.  Please help!


Active Level 3
Galaxy S
Easiest method would be to search for "Android System Webview" in the Google Play Store. Otherwise, you may need to go into Settings/Apps/Filter and sort:"Show System Apps" and uninstall from there.
Beginner Level 2
Galaxy S


I can Disable or Force Stop -- no uninstall option that I can see.

Galaxy S

HI Samsung Members,

We apologize for the inconvenience, this seems to be an issue with Google. This can be fixed by uninstalling the updates of the Android Web view as shared by AW1228,

Please follow the below steps:

Open Settings >> Appps >> Android web view >> Menu (3 dots on top) >> Uninstall updates.

Thanks AW1228 for sharing this information with our Community Members.