Original topic:

Samsung's Camera app crashes constantly on Galaxy S20FE

(Topic created on: 03-25-2021 01:36 PM)
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thejigneshpatel
Active Level 2
Options
Galaxy S
Samsung Camera app crashes constantly on my Galaxy S20FE. This issue I have been facing for a while now, the camera app crashes for like 8/9 out of 10 times. Not sure what the reason would be. This issue I have been facing even before this Android WebView issue came. I have sent the bug reports many times to Samsung however so far nothing heard from them. This was happening when I was on One UI 3.0, recently I updated to One UI 3.1 but still issue exists. Half of the phone's memory is empty, I have SD card (Samsung EVO) which is also empty, I tried switching the storage location for photos to internal as well as SD card and noticed that the problem persisted on both the settings.
5 Comments
mytech
Expert Level 3
Galaxy S
I'd try wiping cache and data for the camera app 1st

If that don't help id wipe the cache partition of the device

Still no fun?
Backup with smartswitch and /or the cloud then try a factory reset 🤷
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Halston
Moderator
Moderator
Options
Galaxy S

Hey thejigneshpatel,
Please perform the steps below on your phone and get back to us with the results.
Go to settings >> Apps >>Select Camera >> Storage >> Clear cache.

Then restart your phone by pressing the power off / on button.

If the problem persists, reset the Camera settings.
Go to the Camera app >> Tap the settings option (in the upper left corner) >> Reset the settings >> Reset.
Note: It will not erase the Camera photos.

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Rodster
Beginner Level 2
Galaxy S
I've tried everything, my camera app keeps crashing.
PixelWeaver
Beginner Level 4
Galaxy S

Yup, same over here. Please fix this.

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PixelWeaver
Beginner Level 4
Galaxy S

This issue has been there since I got my phone and is horrible because I literally can't use the camera at all. It won't just crash the camera app, it will crash my phone entirely. I can't believe it hasn't been patched yet after being mentioned so many times, last time I ever buy a Samsung phone.

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