Push Notifications

[OlllllllO]

after receiving some Push Notifications, normally you just touch them and it takes you right to that app and you can read the detail. however, I can't open SOME of the apps from Push Notifications. rather, it just does nothing on the Notification page (pull down page) after touching the Notification. the Notification just sits there, so i have to open the app itself normally to read what what the Notification is about. 

happens a lot w/some tweets (none in particular that I've noticed), and some particular app push notifications i.e. Samsung Members, Draft Kings, ...).

any fix/heads-up?

[RedDogRabbit]

Looking at the number of issues you have posted, so far.

I'd be thinking about backing up the device & doing a Factory Reset.

And if it was my device, I wouldn't restore ANYTHING, and start completely fresh.

And when you start fresh, take your time when setting up your phone & things like Notifications, Android Auto etc. 

It really shouldn't be this complicated, and especially with such a variety of issues. 

[OlllllllO]

maybe just get a new device (not Samsung) and start fresh. this is about the 4th, 5th device of theirs and always huge issues.

[RedDogRabbit]

Odd, I've had probably about a dozen Samsung devices, and never any issues, except for a Note device that was almost 5 years old, that had an eMMC failure.

[OlllllllO]

yeah, not sure why, what the deal is but have had so many issues w/my S20, S9, S6, Galaxy 3. every time I asked for fixes, everybody said Factory Reset.

just a little leery thinking won't get the entire backup back, or something will screw up. but, looking like it may be only fix.

[Nylah]

Hi, we appreciate you in trying all the necessary troubleshooting steps.

The only option we have is to back up the data and perform factory reset.

Let's hope this will fix the issue.

Please access the given link below and follow the given steps.

For backup your data.

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-back-up-and-restore-data/

For Factory data reset.

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-perform-a-factory-reset/