Original topic:

S Pen

(Topic created on: 05-19-2024 02:20 PM)
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Autumnpigeon
Active Level 2
Options
Galaxy S
Why is my pen acting up on the S23Ultra when to take notes and to bring the screen up it brings up another screen. Also it won't close unless I use my finger, instead of the Spen. Anyone else having this problem. It's happened to me 3 times today. 
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3 Comments
SgtStubby
Active Level 9
Galaxy S
Not sure mine is working. When I remove the pen it opens the program menu which it's supposed to.
Maybe you need to clear the cache in the program. Sometimes if a program is running or open during an update it causes issues. We should always close everything before any updates.
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi Autumnpigeon, try restarting the device and check for the issue.

You can also try Booting into Recovery Wiping Cache partition. If you wipe your cache partition,  it removes any temporary files that may be causing issues with your device, all of your personal files and/or settings will not be affected when you wipe cache partition.

1. Hold the Power button and Volume Down to open the power options where choose the Power off.
2. When the screen goes dark press the Volume Up and Power keys together.
3. Let go of all held buttons when you see the Recovery mode on the screen.
4. Then you should select Wipe cache partition. Use Volume Up to navigate and the Power button to accept it.
5. Choose Yes and press the Power key to confirm that operation.
6. After that select Reboot system now with the Power key."

Thank you.

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Autumnpigeon
Active Level 2
Galaxy S
It worked ty
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