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05-19-2024 02:20 PM in
Galaxy S- Mark as New
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05-19-2024 08:18 PM in
Galaxy SMaybe you need to clear the cache in the program. Sometimes if a program is running or open during an update it causes issues. We should always close everything before any updates.
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05-20-2024 08:55 AM in
Galaxy SHi Autumnpigeon, try restarting the device and check for the issue.
You can also try Booting into Recovery Wiping Cache partition. If you wipe your cache partition, it removes any temporary files that may be causing issues with your device, all of your personal files and/or settings will not be affected when you wipe cache partition.
1. Hold the Power button and Volume Down to open the power options where choose the Power off.
2. When the screen goes dark press the Volume Up and Power keys together.
3. Let go of all held buttons when you see the Recovery mode on the screen.
4. Then you should select Wipe cache partition. Use Volume Up to navigate and the Power button to accept it.
5. Choose Yes and press the Power key to confirm that operation.
6. After that select Reboot system now with the Power key."
Thank you.
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05-20-2024 04:50 PM in
Galaxy S![](/skins/images/D46FE156E260666BEF5A1C525E26A4A3/responsive_peak/images/icon_anonymous_message.png)