Original topic:

S20 FE Bluetooth issues

(Topic created on: 08-25-2022 08:28 AM)
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Habsfan22
Active Level 1
Options
Galaxy S
Can't connect to any Bluetooth device, phone doesn't pick up signal from my vehicles, speaker, headphones. Tried resetting everything!
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8 Comments
RedDogRabbit
Expert Level 5
Galaxy S

If you already Reset your Network Settings, are you sure that both devices, phone and X are in "Pairing Mode", and compatible devices? 

Habsfan22
Active Level 1
Galaxy S
Yes, since almost a month my S20FE can't pick up Bluetooth in my car or truck, JBL speaker etc. My wife's ancient iPhone 7 has no trouble, may need to return phone ( second time!) Not amused
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RedDogRabbit
Expert Level 5
Galaxy S

Before returning the phone, I'd backup with Smart Switch & Factory Reset. See if you can connect with your Bluetooth devices after. 

BUT after you Factory Reset, TEST the Bluetooth Connections BEFORE you Restore anything.. it's possible that there's some app, or something in your Settings that is causing the issue? 

I'm not sure how many of your device have been sold, but I don't think that I've seen others with the same issue? 

Habsfan22
Active Level 1
Galaxy S
Thanks I'll try it
Axton
Moderator
Moderator
Options
Galaxy S

Hi, We recommend you to try  to perform a diagnostic test on Bluetooth from Samsung Members app.
STEP 1. Open Samsung Members.
STEP 2. Tap on Diagnostics.
STEP 3. Tap on Test hardware.
STEP 4. Choose the Bluetooth to check and optimize the performance.

Habsfan22
Active Level 1
Galaxy S
Bluetooth is working better thanks to the help I received, THANKS!
Axton
Moderator
Moderator
Options
Galaxy S

Hi, we are pleased to see that your issue is solved.
Please contact us back if you need any other information.
Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

Habsfan22
Active Level 1
Galaxy S
Thanks you guys are lifesavers!
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