S20 keeps giving me message failed to download from MMS.

[CarolLG]

My S20 keeps giving me message failed to download from MMS. 

This just started today. I have restored phone, made sure the MMS is on, and cleared the cache. 

Anyone have suggestion?

[Montreal1]

Check with your carrier.

[vape]

are you using wifi, lte,5g?

[jamesy]

do you have your data on when you try to retrieve them?

[Halston]

Hi CarolLG,

Welcome to the Samsung Members Community Canada.

This could be caused by:
- Restricted data access.
- Unstable network environment.
- The device does not have the correct MMS settings.

- Turn off the Wi-Fi when you turn your data on.
To help you resolve these issues, try to do the following:
- Check if there are any data restrictions set for 3G/4G/LTE data usage.
- Check the mobile data has been switched on. If it hasn't been turned on, you will not be able to send or receive any MMS.
Please Note: Your mobile needs mobile data access to receive MMS messages, charges may apply. Consult your Network service provider for more information regarding this.