Original topic:

s20 ultra connect to bose headset

(Topic created on: 12-16-2020 01:03 PM)
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bisayangdako
Beginner Level 4
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Galaxy S
I can't connect  my bose quietcomfort headset to my s20 ultra, the Bluetooth was reading but it can't connect, while my s8 can connect instantly to this headset 
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11 Comments
CHMultimedia
Expert Level 5
Galaxy S
Did you put your headphones in Pairing Mode?
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bisayangdako
Beginner Level 4
Galaxy S
yes
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vape
Active Level 10
Galaxy S
have you done a reset on your headphones? most of the time that will fix the problem
davidminteer
Beginner Level 3
Galaxy S

How do I reset my Bose headphones?

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keagan
Moderator
Moderator
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Galaxy S

Hi bisayangdako,

Try pairing a different Bluetooth device to the phone. If it pairs, then try to reset the original Bluetooth device that wasn't connecting and try again. Please note that the headset can't be connected to another device while it is auto connected to another device. Also, try clearing the cache for the Bluetooth application and check if the issue got resolved.

bisayangdako
Beginner Level 4
Galaxy S
yes I did it, thanks to your advice
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keagan
Moderator
Moderator
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Galaxy S

Hi, Glad to know that the issue got resolved. Please take the time to accept the comment that you find helpful as solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

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Zohir70
Beginner Level 3
Galaxy S

Thank you my friend, really thank you. I was doing whatever possible but nothing was helpful until I came across your  comment. My headphones finally started to function as they should. I cleared the cashe and they started to work immediately. God bless you for your help buddy. My thumbs are up!

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Fatwa
Active Level 9
Galaxy S
I have a lot of Bose, and have noticed they can be finicky on the pairing end... as Keagan mention resetting thr Boston device (clearing out all of the stored profiles) has done the trick for me in the past. Also obvious, but Bose does update their devices, so make sure you use the app to check for an install updates. if its an older Bose there is a windows application you can use.