Original topic:

S24 Camera Issues Recording Video

(Topic created on: 05-01-2024 12:20 PM)
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dreamspinner3
Beginner Level 2
Options
Galaxy S

My S24 camera started having terrible issues recording video. Sample video below.

Poor video recording

Why would this suddenly happen?

 

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2 Comments
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, please perform Camera reset on your device and check for the issue.

  • Open your phone’s Settings app.
  • Tap Apps.
  •  Tap Camera.
  • Tap Camera settings.
  • Tap Reset settings.
  • Confirm to Reset the camera settings.

Also, please Tap the Settings icon again, and then swipe to and tap About Camera. Check if any updates are available; tap Update if one is available.

If there are no updates available, your screen will read "The latest version is already installed."

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dreamspinner3
Beginner Level 2
Galaxy S

I did that and it didn't help, so I did a factory reset on the phone & it is still malfunctioning.

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