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05-30-2025 02:07 AM (Last edited 05-30-2025 02:07 AM ) in
Galaxy S
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05-30-2025 05:36 AM in
Galaxy SHi skyburn,
Thank you for bringing this to our attention.
We understand you're experiencing an issue where using the Draw > Highlighter tool in the Gallery editor results in distortion or misalignment of previous edits when re-editing the same image.
In the meantime, we recommend the following workarounds:
Complete edits in one session: Try to finalize all drawing or highlighting before saving the image, as reopening for additional edits may cause previously saved strokes to appear distorted.
Use alternative tools: The Pen or Brush tools within the Draw menu do not seem to be affected by this issue and may offer a more stable editing experience.
Clear Gallery app cache: Go to: Settings > Apps > Gallery > Storage > Clear cache. This may help if the issue is related to rendering glitches.
To help us investigate further:
We kindly ask that you submit an error report via the Samsung Members app:
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Open Samsung Members
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Tap Support > Send feedback
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Choose Error reports > Select Gallery or Photo Editor
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Describe the issue in detail, and attach any relevant screenshots or screen recordings
This will allow our software team to collect log data and work toward a permanent solution.
We sincerely apologize for the inconvenience and appreciate your patience as we work to enhance your editing experience.
