Original topic:

S24 Ultra Camera Lagging Issue while zooming

(Topic created on: 02-06-2024 01:41 PM)
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jgohil
Active Level 7
Options
Galaxy S
When we zoom through multiple lenses the picture shifts towards one side. Is anyone facing the same issue?
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9 REPLIES 9
jgohil
Active Level 7
Galaxy S
Yes
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RedDogRabbit
Expert Level 5
Galaxy S

Wiping Cache is likely to be a waste of time. 

Multiple reports for the same behaviour, isn't going to be a Cache issue. It's either intended behaviour, or it requires a software update to correct it. 

OGenius
Active Level 6
Galaxy S
None of that in my case, but clearly a defective hardware (motherboard): https://r1.community.samsung.com/t5/galaxy-s/do-you-also-have-the-zoom-issue-x5-on-the-s24ultra/td-p...
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi, I request you to please follow the below steps once and check again.

Here is the path: Power the device off.

Press and hold the Volume Up key and the Power key. Navigate with the Volume keys to the wipe cache partition option and press the Power key to select.

Performing a wipe cache partition removes any temporary files that may be causing an issue with the device.

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GG2
Expert Level 3
Galaxy S
I believe the only fix as @RedDogRabbit mentioned is through software updates.
Born2fly
Active Level 5
Galaxy S
So many issues being reported for s24U and Samsung is sitting like dead duck without addressing them.
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chu69
Active Level 4
Galaxy S
Mine doing same thing, I've tried a few things did not fix including wiping cashe and using camera assistant auto lense switching off with no luck. Hoping just a software issue and gets addressed soon.
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iFlYSoLo
Expert Level 5
Galaxy S
I returned.