Original topic:

S25 Ultra ...All apps have the same notification sound

(Topic created on: 01-30-2025 07:41 PM)
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Mathsss
Active Level 6
Options
Galaxy S
Hi,

Just received my S25U and all the apps have the same notification sound. How can we restore the default sound of the app like Facebook messenger without having to uninstall the app? This is ridiculous to not be able to see default sound within the list
12 Comments
xrazer13
Beginner Level 4
Galaxy S

Yea I'm noticing this too. Very annoying. I'm guessing it's a bug from using smart switch but I don't now. Would love a way to fix it.

SSMART
Active Level 3
Galaxy S

Yeah it happens when you use the smart switch. Happened to me in s23 ultra and now same annoying problem with S25 Ultra. So fraustrating.

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Michelle1282
Beginner Level 3
Galaxy S

I'm having the same problem...please help!

Helenna
Moderator
Moderator
Options
Galaxy S

Hi Mathsss,

Congrats on the new S25 Ultra! We understand how frustrating when everything uses the same notification sound, especially for apps like Facebook Messenger. Please try the following steps to fix the issue:

  1. Open Settings on your S25 Ultra.
  2. Go to Apps > Messenger (or the app you want to adjust).
  3. Tap on Notifications.
  4. Select the Notification category (e.g., "Message" or "New message").
  5. Under Sound, you should see an option for Sound or Notification Sound.
  6. Tap it, and you should be able to choose a custom sound or restore the default tone for the app.

Sometimes, if it's not showing the default option, it might be set to a custom sound or the default tone may be hidden. If the "Default" option isn’t showing, you can manually change it back to something close to the original tone if you'd like.

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Mathsss
Active Level 6
Galaxy S
There is no way to change Samsung e-mail notification sound.
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SpookDroid
Beginner Level 2
Galaxy S

This is a known 'bug' if you used SmartSwitch or had Settings saved/restored to Samsung cloud.  You can restore the app-provided notifications by either clearing the app's data or uninstalling/re-installing. 

Mathsss
Active Level 6
Galaxy S
I uninstalled Samsung e-mail and re-installed and we cannot change the ringtone by any
simonjames79
Beginner Level 2
Galaxy S

Hi

I had the same issues - so annoying. However I have managed to work out how to change the sounds for each app:

  • Settings - Apps
  • Choose app - email
  • Notifications - Notification catagories
  • Select new emails - This then opens a further menu
  • Can then select under "Sound" which tone you would like. 

Appreciate its a pain but at least now i can assign different tones for different things as before. Avoids the confusion.

 

Hope this helps! :)

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Mathsss
Active Level 6
Galaxy S
Idk in my case the option disappeared for the notification categories
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